Grounds Maintenance Chargehand - Hayle

THE ROLE

As a Team leader you will report into the Contract Supervisor. The Contract Supervisor will have the organisation skills required to manage the day-to-day operation of the contract, working with the Contract Supervisor to ensure the delivery of the contract.

Key responsibilities of the role are to:

• Liaise with your line manager to ensure the teams have the resources required to fulfil their tasks.
• Liaise with the line manager on staffing requirements by producing and using reports and plans.
• Be involved with the interviewing and recruitment of new employees, following the company's recruitment and onboarding procedure, ensuring the compliance of the contract within the company.
• Monitor and approve operative holidays.
• Produce scheduled and ad hoc work programmes, and assist with service delivery to ensure work programme tick sheets are administratively maintained.
• Prioritise the workload of the team.
• Monitor the efficiency and organise the maintenance of vehicles and machinery.
• Issue rectification and improvement notices to the appropriate teams, ensuring they are fully conversant with the conditions of the notice.

Other responsibilities:

• Communicate with customers and with your line manager on work related issues.
• Communicate with your line manager on employee absences.
• Communicate with suppliers on a regular basis.
• Monitor work in line with inspection programmes and the quality assurance method statement.
• Make recommendations on improvements to services.
• Ensure the completion of workforce timesheets.
• Provide quotations for services.
• Support the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract.
• Undertake any duties as may reasonably be required.

Health and Safety

• To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times
• To carry out instructions from your Line Manager in accordance with Glendale’s Health and Safety Policy, Glendale’s Codes of Practice, Glendale’s Quality Management Systems and the Employee Handbook.
• To be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out.
• Ensure you have completed the necessary induction and health and safety modules prior to commencement of any works.
• You must be responsible for the health and safety of yourself and that of others, in your working environment,
• To promote safe working practices at all times and to ensure that all equipment is safe to use.

Machine Maintenance and Security

• To ensure that you are knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use.
• To ensure the correct use of all machinery/equipment in accordance with its handbook.
• To ensure that any machinery/equipment that does not operate correctly is reported immediately to your Line Manager and a defect tag is filled out and attached.
• To ensure that any check/maintenance sheets are completed and passed to your Line Manager.
• To ensure that all machinery/equipment is secured at all times (when not in use).
• The Team Leader will hold a full, clean UK driving licence. Qualifications It is desirable to hold the following qualifications:
• a horticultural qualification and or demonstrable experience of a horticultural or grounds maintenance environment
• a recognised practical qualifications such as in chainsaw/ pesticide
• a CSCS card.

Personal Characteristics

• A high level of initiative and self motivation.
• Strong relationship building skills coupled with excellent communication skills.
• A self motivated individual.
• Flexible approach to duties.
• Customer/client care focus.
• Leadership and communication skills