THE CONTRACT  - Milton Keynes

Grounds maintenance 

THE ROLE

As a Team leader, you will report to the Contract Supervisor / Manager. The Contract Supervisor will have the organization skills required to manage the day-to-day operation of the contract, working with Management to ensure the delivery of the contract.

Key responsibilities of the role are to:

• Liaise with your line manager to ensure the teams have the resources required to fulfill their tasks.

• Liaise with the line manager on staffing requirements by producing and using reports and plans.

• Be involved with the interviewing and recruitment of new employees, following the company's recruitment and onboarding procedure, and ensuring the compliance of the contract within the company.

• Monitor operative holidays.

• Produce scheduled and ad hoc work programs, and assist with service delivery to ensure work program completion reports are administratively maintained.

• Prioritize the workload of the team.

• Monitor the efficiency and organize the maintenance of vehicles and machinery.

• Issue rectification and improvement notices to the appropriate teams, ensuring they are fully conversant with the conditions of the notice.

Other responsibilities:

• Communicate with customers and with your line manager on work-related issues.

• Communicate with your line manager on employee absences.

• Communicate with suppliers regularly.

• Monitor work in line with inspection programs and the quality assurance method statement.

• Make recommendations on improvements to services.

• Ensure the completion of workforce timesheets.

• Provide quotations for services.

• Support the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract.

• Undertake any duties as may reasonably be required.

Health and Safety

• To act following the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times

• To carry out instructions from your Line Manager per Glendale’s Health and Safety Policy, Glendale’s Codes of Practice, Glendale’s Quality Management Systems, and the Employee Handbook.

• To be knowledgeable of Health and Safety regulations within your workplace and the activities that you are carrying out.

• Ensure you have completed the necessary induction and health and safety modules before the commencement of any work.

• You must be responsible for the health and safety of yourself and that of others, in your working environment,

• To promote safe working practices at all times and to ensure that all equipment is safe to use.

Machine Maintenance and Security

• Ensure that you have knowledge of the suitability of all machinery/equipment used per the task you are doing and it is safe to use.

• To ensure the correct use of all machinery/equipment per its handbook.

• Ensure that any machinery/equipment that does not operate correctly is reported immediately to your Line Manager and a defect tag is filled out and attached.

• To ensure that any check/maintenance sheets are completed and passed to your Line Manager.

• To ensure that all machinery/equipment is secured at all times (when not in use).

Quality and Customer Care

Per our ISO9001 Accreditation and the Glendale Quality Management Systems.

• To ensure that you are aware of your tasks and targets for each day and ensure that you are fully aware of the standard required for each task.

• To monitor and maintain your work output to a satisfactory level and standard.

• Ensure that you and any lower-graded staff conduct yourself in a polite and friendly manner at all times.

• To ensure that any associated administration is completed and returned to the office within the required timescales.

Environmental

Per our ISO14001 Accreditation.

• To ensure that you operate your duties in a way that minimizes our impact upon the environment.  This will include the safe and efficient use of fuels/oils and the correct handling and disposal of waste materials.

• To ensure that any spillage of fuels or chemicals is dealt with quickly and efficiently and per the regulations.

The above lists are not exhaustive and you may be required to undertake other duties as may be reasonably required by the company.

If you are unsure of any of the above items it is your responsibility to raise them with your Line Manager.

The Team Leader will hold a full, clean UK driving license.

Qualifications

It is desirable to hold the following qualifications:

• a horticultural qualification and or demonstrable experience in a horticultural or grounds maintenance environment

• a recognized practical qualification such as in chainsaw/ pesticide 

• At least 5 years experience essential in grounds maintenance 

Personal Characteristics

• A high level of initiative and self-motivation.

• Strong relationship-building skills coupled with excellent communication skills.

• A self-motivated individual.

• Flexible approach to duties.

• Customer/client care focus.

• Leadership and communication skills

THE CONDITIONS

TITLE

Team Leader (Transfromation)

REPORTING TO

Playground and Project Manager

LOCATION

Milton Keynes

GRADE

N/A

REMUNERATION

£  30 811.00

PENSION

NEST auto-enrolment after 3 months

ANNUAL LEAVE

28 days paid leave including 8 statutory bank holidays

30 days paid leave including 8 statutory bank holidays after 5 years of service

NOTICE PERIOD

1 month

Benefits offered by Glendale:

• Employee health cash plan

• Employee discount portal - discounts on travel booking, high street vouchers, gift cards, cinema tickets, days out, leisure  activities, and your day-to-day spending

• Cycle to work scheme

• Company sick pay

• Career progression

• Training and development